PRICING PACKAGES

All our pricing packages include the following:

A strategic analysis of your business to give you clarity on what areas of the business you might work on to achieve the greatest gains in the next twelve months.
Personalised plan for both you and your VA
Initial and ongoing support, training, and management of your VA
Unlimited access to your onboarding manager during setup.
Customised system documentation guided by our Systems Champion
Implementation of your Systems
Weekly call with you, your VA, and their direct manager.
Unlimited accessible support from your dedicated management team member.
Monthly performance review session with your dedicated management team member.
Recruitment, endorsement, and replacement of your VA.
High-performance workstation with dual monitors.
Working in our quiet office environment with internet and electricity redundancy.
Complete salary package including performance bonuses, skills incentives, vesting, pension contributions, and health insurance.
Substantial Discounts as you grow your team

General Virtual Assistants

Starter

1. Part-Time VA Service

Hours: 4 hours per day, 5 days a week (Total: 20 hours per week)

Assigned Team: One dedicated VA, fully managed and supported by our office facility.

Ideal for: Businesses needing support with essential daily tasks without full-time coverage.

Sample Tasks:

-- Administrative Support:

Calendar and email management
Data entry and spreadsheet organisation
Appointment scheduling and reminders
Document preparation and organisation

Customer Service:

Responding to customers
enquiries via email or chat
Handling order processing and tracking
Assisting with basic troubleshooting and issue resolution
Managing online reviews and feedback

Premium

2. Full-Time VA Service

Hours: 8 hours per day, 5 days a week (Total: 40 hours per week)

Assigned Team:
Two VAs with complementary skill sets, providing redundancy and complete coverage. Both VAs are fully managed and supported by our office facility.

Ideal for: Businesses needing comprehensive support across multiple areas, with backup and seamless operation guaranteed.

Sample Tasks:

-- Administrative Support:

Full management of administrative workflows
Advanced data management and reporting
Complex calendar coordination and travel arrangements
Creating presentations and preparing meeting materials

Customer Service:

Multichannel customer support (email, chat, phone)
Order fulfilment and returns management
Escalating and resolving customer complaints effectively
Monitoring and responding to customer reviews and online feedback

Professional Business Support

3. PREMIUM PLUS

A 60-day free trial of one of the most well-resourced programmes available, www.biztechguru.com.au/systemology

This gives you the power to have a better business, with less effort.

Selected BSA video training materials are available to you in addition to invitations to regular group AMA workshops.

In addition, you have the opportunity to work with your dedicated advisor from the Trusted Advisor network who will provide you with a quarterly one-on-one review of your business success, which will accomplish the following:

Planning for the next quarter.
Creating specific steps needed to achieve your goals,
Defining pertinent KPIs

Both Packages Include:

Fully managed service with support from our in-house supervisors and training team
High productivity and quality assurance, ensuring tasks are completed efficiently
Regular performance updates and communication tailored to your business needs

Tailored Support for Your Business:

We customise our VA services to fit your specific requirements. Scheduling a call with our onboarding manager allows us to understand your unique needs and curate the right support for your business.

Ready to get started or need more details?

Book a call with Cathy, our onboarding manager, to discuss how we can tailor our VA solutions to align perfectly with your business goals and objectives.