FAQs
Frequently Asked Questions.
Here are some common questions about Global OfficeWorks
1. What types of Virtual Assistant (VA) services are available?
We offer a range of services including:
General Virtual Assistants (GVA): Administrative support, data entry, scheduling, and customer service.
Real Estate Virtual Assistants (REVA): Lead generation, CRM management, property research, and transaction coordination.
Digital Marketing Specialists: Social media management, content creation, SEO, and video editing.
Customer Service Representatives (CSR): Handling inquiries, order processing, and issue resolution.
2. What is the difference between fully supported and self-managed VA services?
Our fully supported service provides support from our team of on-site managers, trainers, and a team-based approach where you have access to two VAs with complementary skills. This ensures smooth operations and continuous improvement.
The self-managed option (GlowWorkspace) is more affordable, where you directly manage a single VA with a specific skill set. What is your support structure? Our VAs are
3. What are the benefits of fully supported VA services?
You get a team of two VAs working 8 hours per day, ensuring redundancy and a blend of complementary skills.
VAs are endorsed by our in-house team, who have completed our VA training academy.
Your VA team operates in our managed office, where they receive constant support from supervisors, trainers, and colleagues.
4. What makes Global OfficeWorks different from other VA providers?
Each client receives personalized onboarding, dedicated support staff, and systems integration, ensuring long-term success.
5. Can I see examples of tasks your VAs can handle?
Yes, we provide lists of tasks for General VAs, Real Estate VAs, and more specialized roles.
Examples include administrative support, marketing assistance, customer service, real estate lead generation, and digital marketing implementation. Download https://globalofficeworks.com/thecompletevatasklist
6. How do your Digital Marketing services work?
Our Digital Marketing team implements your strategic plan daily. We offer different levels of service tailored to your budget, including content creation, social media management, and video editing. Packages can be customized to fit your specific needs.
7. How can I get started with a VA from Global OfficeWorks?
Getting started is easy. We offer free account setup following payment of your fully refundable deposit To learn more, you can schedule a call with our onboarding manager to discuss your specific needs and start building your VA team.
8. What pricing options are available?
We offer flexible pricing for both fully supported and self-managed VA services. Payments can be made in multiple currencies. For fully supported services, we assemble and manage your team. For the self-managed option, you handle your VA directly. Detailed pricing can be found on our website.
9. Why choose Global OfficeWorks?
Since 2012, Global OfficeWorks has helped businesses increase income while reducing hours worked. We offer a partnership approach, treating your success as our success. Our managed environment ensures high performance, and we provide ongoing support, training, and supervision to help you focus on your business.
10. Do you provide testimonials or case studies?
Yes, we have testimonials from both clients and VAs. These testimonials highlight the positive work culture we foster and the success clients have achieved using our VA services. You can view our employee testimonials and additional case studies on our website.
11. What industries can benefit from your services?
We support a wide range of industries, including trades, coaches, real estate, finance, marketing, e-commerce, and more. Our VAs are skilled in tasks ranging from lead generation, administrative and customer service to content creation and digital marketing.
12. How do I prepare to bring on a VA?
To get started, schedule an initial onboarding call with our team to discuss your business needs in detail and develop a strategy tailored to your goals. We’ll guide you through the preparation process to ensure a smooth transition and integration of your VA. We provide onboarding, integration, and ongoing support to ensure success.
13. How are Global OfficeWorks VAs trained?
Our VAs are supported by in-office trainers, subject matter experts, and specialized training academies to ensure high-quality service.
14. Where are your Virtual Assistants located?
We support a wide range of industries, including trades, coaches, real estate, finance, marketing, e-commerce, and more. Our VAs are skilled in tasks ranging from lead generation, administrative and customer service to content creation and digital marketing.
15. How do you ensure quality and productivity?
Our VAs work in a structured office environment, supported by in-house trainers, managers, and dedicated client success teams. This ensures high levels of productivity and service quality.
16. Can I get a dedicated Virtual Assistant?
Yes, each client gets a dedicated VA who is trained specifically to meet the needs of your business.
17. How do I communicate with my Virtual Assistant?
Communication is done through the preferred channels of your choice, including Instant messaging, email, video calls, and project management tools.
18. How quickly can I start working with a Virtual Assistant?
After an initial consultation, we can onboard a VA for your business within 7-14 days, depending on your specific needs.
19. Is my data secure with Global OfficeWorks?
Yes, we implement strict security protocols, firewalls, and data protection measures to ensure that your sensitive business information remains secure.
20. Can your VAs handle multiple tasks?
Yes, our VAs are trained to multitask and handle a variety of administrative, marketing, and customer support duties tailored to your business needs.
21. What are the working hours for your Virtual Assistants?
Our VAs work within flexible time zones to match your business hours, whether you need part-time, full-time, or custom hours.
22. Do I have to manage the VA myself?
No, we provide a structured management system where our team supervises and ensures your VA is meeting targets and expectations. You are always in the loop but don’t have to micromanage.
23. What tools or software do VAs use?
Our VAs are proficient in using industry-standard tools such as:
CRM Systems (e.g., Salesforce, HubSpot)
Project Management Tools (e.g., Asana, Trello)
Customer Support Platforms (e.g., Zendesk, Freshdesk)
We also provide training on any specific tools your business requires.
Download Your FREE Complete VA Task List
We offer a variety of benefits to our clients that include a team-based model with Virtual Assistants and administrative assistants to both accomplish marketing, analytical, and data processes.
Contact Us
OFFICE
2nd Floor, MYFC Building, Corner Meciano Road,
Dr V. Locsin St, Dumaguete, 6200 Negros Oriental
USA
400 N. Park Ave, Suite 12B Breckenridge, Colorado 80424
AUSTRALIA
#3 Industrial Crescent Lemon Tree Passage, 2319, N.S.W Australia
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