Frequently Asked Questions

We offer a range of services including:

General Virtual Assistants (GVA): Administrative support, data entry, scheduling, and customer service.

Real Estate Virtual Assistants (REVA): Lead generation, CRM management, property research, and transaction coordination.

Digital Marketing Specialists: Social media management, content creation, SEO, and video editing.

Customer Service Representatives (CSR): Handling inquiries, order processing, and issue resolution.

Our fully supported service provides support from our team of on-site managers, trainers, and a team-based approach where you have access to two VAs with complementary skills. This ensures smooth operations and continuous improvement.

The self-managed option (GlowWorkspace) is more affordable, where you directly manage a single VA with a specific skill set. What is your support structure? Our VAs are

You get a team of two VAs working 8 hours per day, ensuring redundancy and a blend of complementary skills. 

VAs are endorsed by our in-house team, who have completed our VA training academy.

Your VA team operates in our managed office, where they receive constant support from supervisors, trainers, and colleagues.

Each client receives personalized onboarding, dedicated support staff, and systems integration, ensuring long-term success.

Yes, we provide lists of tasks for General VAs, Real Estate VAs, and more specialized roles.

Examples include administrative support, marketing assistance, customer service, real estate lead generation, and digital marketing implementation. https://globalofficeworks.com/thecompletevatasklist

Our Digital Marketing team implements your strategic plan daily. We offer different levels of service tailored to your budget, including content creation, social media management, and video editing. Packages can be customized to fit your specific needs.

Getting started is easy. We offer free account setup following payment of your fully refundable deposit  To learn more, you can schedule a call with our onboarding manager to discuss your specific needs and start building your VA team.

We offer flexible pricing for both fully supported and self-managed VA services. Payments can be made in multiple currencies. For fully supported services, we assemble and manage your team. For the self-managed option, you handle your VA directly. Detailed pricing can be found on our website.

We support a wide range of industries, including trades, coaches, real estate, finance, marketing, e-commerce, and more. Our VAs are skilled in tasks ranging from lead generation, administrative and customer service to content creation and digital marketing.

To get started, schedule an initial onboarding call with our team to discuss your business needs in detail and develop a strategy tailored to your goals. We’ll guide you through the preparation process to ensure a smooth transition and integration of your VA. We provide onboarding, integration, and ongoing support to ensure success.

Our VAs work in a structured office environment, supported by in-house trainers, managers, and dedicated client success teams. This ensures high levels of productivity and service quality.

After an initial consultation, we can onboard a VA for your business within 7-14 days, depending on your specific needs.

Yes, we implement strict security protocols, firewalls, and data protection measures to ensure that your sensitive business information remains secure.

Our VAs work within flexible time zones to match your business hours, whether you need part-time, full-time, or custom hours.

No, we provide a structured management system where our team supervises and ensures your VA is meeting targets and expectations. You are always in the loop but don’t have to micromanage.

Our VAs are proficient in using industry-standard tools such as:

CRM Systems (e.g., Salesforce, HubSpot)

Project Management Tools (e.g., Asana, Trello)

Customer Support Platforms (e.g., Zendesk, Freshdesk)

We also provide training on any specific tools your business requires.

While the Consumer Price Index (CPI) tracks the cost of goods, our 6% annual increase reflects the growing value of your team. We view this as a strategic investment in your business for three key reasons:

• Compounding Expertise: As your VA and support team tenure increases, so does their institutional knowledge and efficiency. You aren't just paying for the same service; you are rewarding a more skilled, proactive, and valuable asset.

• Elite Retention: To keep top-tier talent from being headhunted, we provide salary and merit increases that outpace inflation. This ensures your best performers stay focused on your business.

• Eliminating Disruption Costs: The cost of a 6% adjustment is significantly lower than the hidden expenses of turnover—such as the time, productivity loss, and specialized training required to onboard a replacement.

In short, this modest increase protects your continuity and ensures that the people who know your business best have every reason to stay.