Office-Based Teams
Your virtual assistant works in a professional office environment with management oversight, secure infrastructure, and built-in quality control.
Fully-Managed
Virtual Assistants
Since 2012, Global OfficeWorks has helped businesses scale with reliable, office-based virtual assistants supported by real systems, real leadership, and real accountability.
Providing and managing office-based, fully-managed Virtual Assistants since 2012
Virtual Assistants at Global OfficeWorks specialize in serving SME’s who need support with back-office administration support, marketing, and customer care. Our virtual assistant (VA) services are customized to meet the specific needs of each client. American and Australian owned and operated, we deliver an exceptionally high quality of service designed to meet western business standards.
Why Partner With Global OfficeWorks
Western Business Standards
Communication, accountability, and workflows aligned with US and Australian expectations.
Dedicated Account Management
You’re supported by an account manager who oversees performance, training, and ongoing alignment.
Structured Training & Onboarding
Every VA goes through role-specific training before and after placement to ensure readiness and long-term success.
Systems & Reporting
Clear processes, documented workflows, and regular performance reporting—no guesswork.
Long-Term Partnerships
We focus on retention, continuity, and growth—not short-term placements.
Our Company Structure
Global OfficeWorks operates with a clearly defined leadership and management structure to support every client and every virtual assistant.
Rodney Allen
President & Founder
Rodney Allen founded Global OfficeWorks in 2012 with a vision to create ethical, sustainable outsourcing that benefits both businesses and people.
With a background in leadership and operations, Rodney built GLOW on the belief that long-term success comes from structure, accountability, and genuine care for the people behind the work.
Under his leadership, Global OfficeWorks has grown into a trusted outsourcing partner for businesses worldwide while continuing to invest in community development and professional growth.
The Leadership Team
Joe Ada
Chief Operating Officer
Joe oversees operations, process development, and service delivery. With extensive experience in leadership and systems management, he ensures every client receives consistent, high-quality support.
Syriyl Mae Mapili
Client Success Manager
Syriyl is a digital marketing powerhouse who blends creativity with data-driven strategies to boost brand presence, optimise workflows, and drive business growth.
Skilled across design, lead generation, CRM management, analytics, and technical development, she streamlines operations with precision and efficiency.
Kyla Bue
Human Resource Manager
Kyla focuses on talent development, culture, and compliance, ensuring a positive, structured, and supportive working environment for the entire team.
The Team Leads
Mark Larenio
Customer Service Team Lead
Mark is a results-driven team leader with strong expertise in customer service operations, ensuring seamless communication and high conversion rates.
Skilled in cold calling, appointment setting, and lead nurturing, he leverages multiple platforms and tools to optimize processes and deliver outstanding results.
Jeuel Sumalpong
Admin Team Lead
Jeuel is a highly skilled team leader with a keen eye for detail, ensuring smooth coordination across finance, administration, lead generation, and mortgage support.
Proficient in multiple platforms and tools, she streamlines operations, optimizes workflows, and drives business growth with precision and efficiency.
Name
Team Lead
Description
Our Satisfaction Promise
Satisfaction, backed by real support.
If something isn’t working, we address it quickly through feedback, retraining, or adjustments — so your support stays aligned with your goals and expectations.
- Clear communication and defined scope from the start.
- Ongoing coaching, performance oversight, and accountability.
- Fast adjustments when priorities or workflows change.
- A managed support model designed for long-term success.
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with a Virtual Assistant
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Contact Us
OFFICES
PHILIPPINES
2nd Floor, MYFC Building, Corner Meciano Road, Dr V. Locsin St, Dumaguete, 6200 Negros Oriental
USA
400 N. Park Ave, Suite 12B Breckenridge, Colorado 80424
Phone: 970-445-4569
AUSTRALIA
#3 Industrial Crescent Lemon Tree Passage, 2319, N.S.W
Phone: +61-468-044-569
