Hiring the right employee to work for you is never easy, hence, it’s a crucial part of developing your business.

Traditionally, the way to grow your business means expanding manpower to sustain every clientele’s needs. This is undeniably true and still indisputable even up to this day. However, as we embark on this digital age, many businesses have improved and so as their working style.

So, which is which? Is it better to hire virtual assistants or is it [still] wise to have in-house employees?

Quite perplexing, right?

Let us narrow down the pros and cons of working with a virtual assistant versus in-house employees and see whichever is better and more convenient.

In-House Employees

Employees get to work consistently on a daily basis for approximately 40 hours of work each week. You will have to provide additional expenses to suffice the needs of your business (e.g. fax machine, computer, etc.,).
Employees perform well when they feel valued and rewarded with their accomplishments through face-to-face communication and evaluation. In order to foster a positive work environment, you will have to provide more benefits (i.e. paid vacation leave, 13-month pay). This, however, would cost you more money.
Heated tensions will be addressed immediately, thus, promotes teambuilding. Employees might have to work extra.
Fosters a positive work environment.

Virtual Assistants

Lower cost, fewer overheads. Employees may not receive full benefits and incentives. Thus, making them feel not fully invested in the business.
Ensures that multiple tasks will be done on time without compromising its quality. The inevitability of distractions to arise.
A virtual assistant can work anytime and anywhere. You have the freedom to wear anything you’re comfortable with while working. A virtual assistant can and/or may work with another employer, and might fail to deliver quality service.
Exercises time-management skills. Employees have to pay the bills on their own (e.g. electricity and internet bills).


Both employees, whether working offline or online, have advantages and disadvantages.

An employer may positively hire In-House employees because he believes that it is best to be able to personally communicate, conceptualize new ideas with co-workers and prevent poor outputs.

Likewise, an employer would possibly opt to hire Virtual Assistants because they are efficient and flexible to perform a task. They believe that virtual assistants are the key to starting a business. In fact, Rajey (2016) even stated that by hiring a virtual assistant, you not only save a great amount of money but also add flexibility to your organization.

There are also other stories that negate the former statement such as the article entitled The Value of In-House Employees in which Sweeney (2018) stated that working remotely comes with more hidden expenses than you might realize.

Many virtual assistants do not get that much focus, especially when working at home. External factors such as noise and household duties are uncontrollable and could greatly affect work performance.

Moreover, one of the things to consider in building your business is to know its nature.

If you are planning to set up an online store or small business that needs a number of employees who can work remotely then surely, you need a Virtual Assistant. On the other hand, if you are planning to put up a convenience store, restaurant or mall then clearly, you need to have In-House Employees who can do the physical work for you.

You see, we can go on and on deliberate on which is better in terms of efficiency and effectivity. One may use either of the two types of employees but always remember to source the right applicants.

Above all, you certainly need employees who are diligent and passionate in doing the business. They play significant roles in keeping the organization alive.

As a business owner, which do you think will work out for you? Comment down below your thoughts. We’d love to hear from you!

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