Best Practices When Training Your Virtual Assistant
Identify Repetitive Tasks
Every position, like a virtual assistant, within a company involves activities that need to be done on an ongoing basis. It could be daily, weekly, or even monthly, but these are repetitive tasks that will always need to be done within a particular role.
By taking the time to identify these tasks and to create a simple process for your virtual assistant to follow, you’ll avoid the frustration that arises if a VA tries to reinvent the wheel or complicate an existing system. Should this happen, you can simply point the VA back to the process map you’ve already created.
Keep in mind that process maps for repetitive tasks should not be complicated. A simple Google Drive document with bullet points or a quick video will work just fine.